Effective Date: September 30, 2026
Last Updated: September 30, 2026
Delivering Your PAVQERINA™ Order
At PAVQERINA™, we understand that an occasion accessory is often purchased with a particular date or event in mind.
Our goal is to provide clear information about how orders placed through sdihiu.com are processed, fulfilled, shipped, and tracked.
This Shipping & Delivery Policy explains our standard processing times, estimated delivery windows, shipping charges, fulfilment arrangements, tracking procedures, and what to do if a shipment is delayed or appears to be lost.
1. ORDER PROCESSING
Orders are generally processed within:
2–5 business days after payment is confirmed.
Processing may include:
- Order verification
- Inventory confirmation
- Product preparation
- Quality checks
- Packaging
- Handover to the applicable shipping provider
Business days generally exclude weekends and applicable public holidays.
Please note that processing time is separate from delivery time. Estimated delivery time begins after the order has been dispatched.
2. PEAK-SEASON PROCESSING
During periods of unusually high order volume, including major holidays, seasonal events, or promotional campaigns, processing may occasionally require additional time.
Where a material delay affects your order, we will make reasonable efforts to provide relevant information when available.
If you are purchasing a hat or fascinator for a specific wedding, race day, party, or other scheduled occasion, we recommend ordering sufficiently in advance.
3. ESTIMATED DELIVERY TIMES
Estimated delivery time depends on the destination, available shipping service, carrier, and fulfilment location.
Our general delivery estimates after dispatch are:
| Destination | Estimated Delivery |
|---|---|
| United States | 8–14 business days |
| Canada | 10–16 business days |
| United Kingdom | 10–16 business days |
| Australia | 10–16 business days |
| Other International Destinations | 14–21 business days |
These are estimated delivery windows rather than guaranteed delivery dates.
Delivery may occasionally take longer because of circumstances such as:
- Customs processing
- Carrier delays
- Severe weather
- Public holidays
- Peak shopping periods
- Local delivery disruptions
- Incorrect or incomplete delivery information
- Other circumstances affecting the delivery network
4. SHIPPING COSTS
Shipping charges applicable to your order will be clearly displayed during checkout before payment is completed.
Where a free-shipping promotion, shipping threshold, flat-rate shipping offer, or other shipping arrangement applies, the applicable terms will be displayed on the website or during checkout.
The shipping amount shown at checkout is the amount applicable to your order.
Please review your final order summary before completing your purchase.
Important: 原稿的固定
$6.99运费我没有直接写入最终政策，因为你目前没有确认 sdihiu.com 实际 Checkout 是否统一收取 $6.99。你的 P0 标准明确要求 Shipping Fee / Free Shipping Threshold 在网站和 Checkout 中保持一致。
5. WHERE ORDERS ARE FULFILLED
PAVQERINA™ serves customers through an online fulfilment model.
Depending on product availability, inventory location, and delivery destination, orders may be fulfilled from our own or partner fulfilment facilities.
This means:
- The fulfilment location may vary between orders
- Products in the same order may occasionally be shipped separately
- Separate parcels may have different tracking numbers
- The shipping origin may not be the same as our registered business address
We do not represent an order as being shipped from a local warehouse unless that is actually the case.
This wording follows the fulfilment-transparency requirement in your P0 standard, which specifically says overseas or partner fulfilment should not be presented misleadingly as local shipping.
6. ORDER TRACKING
Where tracking is available, you will receive shipping or tracking information after your order has been dispatched.
Tracking information may require some time to become active after the parcel has been transferred to the carrier.
A temporary lack of tracking updates does not necessarily mean that the shipment has been lost.
If tracking has not updated for an extended period, please contact:
Include your order number and tracking number, if available.
7. MULTIPLE PACKAGES
An order containing multiple products may occasionally be fulfilled from different facilities.
As a result, you may receive:
- More than one parcel
- Parcels on different dates
- Separate tracking numbers
Receiving only part of an order does not necessarily mean that another item is missing.
Please review all available shipment notifications before contacting customer support.
8. INTERNATIONAL SHIPPING & CUSTOMS
International shipments may be subject to customs procedures, import taxes, duties, or other charges imposed by the destination country.
Where such charges legally apply and are not collected during checkout, they may be payable by the recipient.
Customs rules and thresholds vary by jurisdiction.
We recommend reviewing applicable local import requirements if you are uncertain about charges that may apply to your order.
We cannot guarantee the speed of customs clearance because processing is controlled by the relevant authorities.
9. DELIVERY ADDRESS
Customers are responsible for providing complete and accurate delivery information during checkout.
Before completing your purchase, please verify:
- Recipient name
- Street address
- Apartment or unit number, where applicable
- City
- State, province, or region
- Postal or ZIP code
- Country
- Contact information
If you discover an error after placing your order, contact service@sdihiu.com as soon as possible.
We will make reasonable efforts to assist before fulfilment has progressed too far, but we cannot guarantee that an address can be changed once an order has entered fulfilment or has been dispatched.
10. ORDER CHANGES & CANCELLATIONS
If you need to request a change or cancellation, please contact:
as soon as possible after placing your order.
Please provide your order number and clearly explain your request.
We will make reasonable efforts to accommodate eligible changes or cancellations before fulfilment has progressed too far.
Once an order has entered fulfilment or has been dispatched, changes or cancellation may no longer be possible.
If cancellation is no longer possible, an eligible product may need to be handled through our Return & Refund Policy after delivery.
11. DELAYED SHIPMENTS
If your order is taking longer than the estimated delivery window, please first review your latest tracking information.
If tracking has not updated for an extended period or the parcel appears significantly delayed, contact:
Please provide:
- Your order number
- Tracking number, if available
- A brief description of the issue
Our team will review the available shipment information and assist with the appropriate next steps.
12. LOST PACKAGES
If a parcel appears to have been lost in transit, please contact us.
We will review the available tracking and shipment information and, where appropriate, work with the relevant carrier or fulfilment provider to investigate.
If a shipment is confirmed lost, we will provide an appropriate resolution based on the circumstances, which may include a replacement or refund.
We do not automatically reject a customer claim solely because tracking shows a particular delivery status. Legitimate delivery issues may still be reviewed.
This is important because your P0 standard specifically says not to transfer all carrier risk to the customer or automatically reject a claim merely because tracking shows “Delivered.”
13. DAMAGED PACKAGES OR PRODUCTS
Please inspect your order after delivery.
If an item arrives damaged, defective, incorrect, or materially different from its product description, contact us promptly at:
Please provide:
- Your order number
- A description of the problem
- Clear photographs or video where reasonably possible
- Photographs of the packaging where relevant
Once the issue has been reviewed and confirmed, we will provide an appropriate replacement, refund, or return solution at no additional cost to the customer.
14. CONTACT US ABOUT SHIPPING
For questions about order processing, tracking, delivery, delays, or lost parcels:
Customer Support Email:
service@sdihiu.com
Phone:
+86 13206160201
Please include your order number whenever possible.
15. BUSINESS INFORMATION
Brand / Trademark:
PAVQERINA™
Legal Company Name:
Beijing Wanfumokai Technology Co., Ltd.
Owner:
Chen Jiamin
Business Address:
Room 501-5964, No. 8 Xingsheng South Road
Zhongguancun Miyun Park
Miyun District, Beijing
China
Customer Support Email:
service@sdihiu.com
Customer Service Phone:
+86 13206160201
Website:
sdihiu.com
PAVQERINA™ is owned and operated by Beijing Wanfumokai Technology Co., Ltd.
Effective Date: September 30, 2026
Last Updated: September 30, 2026