We’re Here When You Need Us
Shopping for the right finishing touch should feel effortless.
Whether you have a question about a PAVQERINA™ occasion hat or fascinator, need assistance with an existing order, want to check delivery information, or need help with a return, our customer support team is here to assist.
For order-related enquiries, please include your order number whenever possible so we can locate your purchase more efficiently.
Customer Support
Email
service@sdihiu.com
Phone
+86 13206160201
Website
sdihiu.com
For enquiries involving an existing order, email is recommended because it allows you to include your order details and any relevant photographs or supporting information.
Business Information
For transparency, the business responsible for operating PAVQERINA™ is identified below.
Brand / Trademark
PAVQERINA™
Legal Company Name
Beijing Wanfumokai Technology Co., Ltd.
Owner
Chen Jiamin
Business Address
Room 501-5964, No. 8 Xingsheng South Road
Zhongguancun Miyun Park
Miyun District, Beijing
China
Customer Support Email
service@sdihiu.com
Customer Service Phone
+86 13206160201
PAVQERINA™ is owned and operated by Beijing Wanfumokai Technology Co., Ltd.
Order Enquiries
Already placed an order?
When contacting us, please provide:
- Your order number
- The name used when placing the order
- The email address associated with your purchase
- A brief description of your question or issue
- Photos or videos where relevant
Providing these details helps us identify your order and understand your enquiry more efficiently.
For your security, please do not send your full credit or debit card number, CVV, password, or other sensitive payment credentials by email.
Product Questions
Need more information before ordering?
If you have questions about a PAVQERINA™ hat, fascinator, available colour, style, or other product detail, contact us at:
When possible, include the product name or a link to the relevant product page.
Delivery & Tracking Assistance
If you have already received tracking information but your shipment has not updated for an extended period, or you believe your parcel may be significantly delayed, please contact us with your order number.
Our team will review the available shipment information and assist with the appropriate next steps.
Complete information about processing times, estimated delivery windows, shipping charges, fulfilment arrangements, tracking, delays, and lost parcels can be found in our Shipping Policy.
Returns & Refund Support
If you wish to request a return, please contact us before sending any item back.
Return Request Email
service@sdihiu.com
Please include:
- Your order number
- The product you wish to return
- The reason for your request
- Relevant photographs or videos where applicable
Eligible products may be returned within 30 calendar days after delivery, subject to the conditions stated in our Return & Refund Policy.
Please do not send returns directly to our business registration address unless our customer support team specifically instructs you to do so.
After an eligible return request has been reviewed and approved, we will provide the appropriate return instructions and, where applicable, the designated return warehouse address.
This structure follows your P0 requirement that customers must clearly understand how to initiate a return and where the return should be sent when the operational return address differs from the registered company address.
Damaged, Defective or Incorrect Items
If your order arrives damaged, defective, incorrect, or materially different from the product description, contact us promptly.
Please provide your order number and clear photographs or videos where reasonably possible.
After the issue has been reviewed and confirmed, we will provide an appropriate replacement, refund, or return solution at no additional cost to the customer.
A Clear Point of Contact
We want you to know exactly who to contact before and after your purchase.
For questions regarding PAVQERINA™ products, orders, shipping, returns, refunds, or other customer-service matters:
Email: service@sdihiu.com
Phone: +86 13206160201
Website: sdihiu.com
PAVQERINA™
Owned and operated by
Beijing Wanfumokai Technology Co., Ltd.
Business Address:
Room 501-5964, No. 8 Xingsheng South Road
Zhongguancun Miyun Park
Miyun District, Beijing
China
Owner: Chen Jiamin
Last Updated: September 30, 2026